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Sector Strategy

One digital backbone. Connected public services. Stronger institutions.

Digital identity, interoperability, government cloud and performance transparency.

Smart Government — sector overview

National Challenge

What currently constrains the sector

Public services are delivered through systems procured separately that do not exchange data reliably. Citizens and businesses re-submit the same information to different authorities, and administrators cannot obtain a consolidated view of demand or delivery.

NBP Strategy

Smart Government: the approach

Establish an interoperability layer, a digital identity capability and a controlled cloud environment, with responsibilities settled between institutions before technical procurement begins. NBP provides a framework for interoperability, authorized coordination and development-program management. It does not control government institutions, and each authority retains control of its own systems and data.

Service architecture

Citizen / Business
Digital Identity
Service Access
Secure Interoperability
Authorized Government Systems
Ministries / Agencies / Regions

Priority Programs

Program pillars across smart government

Each pillar is a programme area, not a committed project. Individual initiatives appear in the national pipeline with their own readiness and data-confidence levels.

Digital Identity

A verifiable identity capability underpinning access to services.

Government Service Portal

A consistent access point across participating authorities.

Interoperability

Secure data exchange between authorised systems, without replacing them.

Government Cloud

Controlled hosting meeting public sector availability and security requirements.

Digital Records

Records and archiving with defined retention and access control.

E-Procurement

Transparent procurement processes with an auditable record.

Financial Management

Public financial management systems with consolidated reporting.

National Project Registry

A single register of development programmes and their status.

GIS

Geospatial capability shared across planning and delivery functions.

Performance Dashboards

Delivery indicators visible to the institutions accountable for them.

Open Data

Publication of approved datasets for public and research use.

Cybersecurity

Protection of the systems and data the backbone connects.

Related Projects

Initiatives in this sector

Programs recorded in the national pipeline that address this sector.

View the pipeline
Concept Visualization

Multi-country

Continental Digital Government Backbone

A shared digital backbone enabling secure data exchange between authorised government systems, so public services can be delivered through consistent, verifiable channels.

Concept
Concept Visualization

Multi-country

National Broadband & Digital Infrastructure Program

Terrestrial fibre, data centre and cloud capacity extending reliable connectivity to regional centres and secondary cities.

Concept

Investment

Opportunities in this sector, with readiness and capital requirement stated per initiative.

Research

What NBP is monitoring, studying and piloting across the technologies relevant to this sector.

Regional Opportunities

Initiatives mapped by region, so sector activity can be read against geography.